Privacy Policy

Effective Date: July 20, 2026

Pittsburgh Pilates (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Pittsburgh Pilates (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

We may collect personal information when you:

  • Create an account

  • Book classes or private sessions

  • Purchase memberships, class packages, or merchandise

  • Complete waivers or intake forms

  • Contact us by email, phone, social media, or through our website

The information we collect may include:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Emergency contact information

  • Date of birth

  • Payment information

  • Attendance and booking history

  • Health or physical information you voluntarily share with us that helps us provide a safe

  • movement experience, such as injuries, physical limitations, pregnancy, or medical

  • conditions

  • Website usage information, including IP address, browser type, and device information

How We Use Your Information

We use your information to:

  • Schedule and manage classes, appointments, and memberships

  • Process payments

  • Communicate about bookings, schedule changes, and studio updates

  • Provide customer support

  • Recommend appropriate classes based on information you voluntarily provide

  • Improve our services and client experience

  • Maintain the safety and operation of our studio

  • Send promotional emails or announcements if you choose to receive them

Payment Information

Payments are processed through secure third party payment providers. For your convenience, you may choose to securely save your payment information for future purchases. Pittsburgh Pilates does not sell or share your payment information for marketing purposes.

Health Information

Any health information you voluntarily provide is used solely to help us deliver safe and appropriate instruction. We do not sell this information and only access it when necessary for providing our services or when required by law.

Photography and Video

Pittsburgh Pilates may occasionally take photographs or record video during classes, workshops, or studio events for educational, promotional, and marketing purposes. We understand that not everyone wishes to appear in photos or videos. If you prefer not to be photographed or recorded, simply let a member of our team know before class or the event begins. We will make every reasonable effort to keep you out of the frame or otherwise respect your preference.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your experience, understand website traffic, and enhance our services. You may disable cookies through your browser settings, although some features of the website may not function as intended.

Sharing Your Information

We respect your privacy. We do not sell your personal information.We may share your information only with trusted service providers that help us operate our business, including scheduling software, payment processors, email communication platforms, website hosting providers, and other business services necessary to operate Pittsburgh Pilates. These providers are required to protect your information. We may also disclose information if required by law or to protect the safety, rights, or property of Pittsburgh Pilates or others.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information. While no online system can guarantee complete security, we work with trusted service providers that use industry standard security practices.

Your Choices

You may request to:

  • Access the personal information we maintain about you

  • Update or correct your information

  • Request deletion of your information where legally permitted

  • Unsubscribe from marketing emails at any time

Children’s Privacy

Our services are not intended for children under the age of 13 without the involvement of a parent or legal guardian. We do not knowingly collect personal information from children in violation of applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Pittsburgh Pilates
Email: info@pghpilates.com